Casino Security Shift Lead

Grand Casino Mille Lacs & Hinckley; Hinckley (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits and other insurances

401k plan

Tuition reimbursement

Birthday and anniversary gifts

Job summary

Grand Casino Mille Lacs & Hinckley is seeking a Security Shift Supervisor to oversee the security department on assigned shifts, protect guests and staff, and maintain facility safety. You will supervise Security Officers, manage staffing and training, perform patrols, document incidents, and coordinate with leadership on events and emergencies.

A Gaming Regulatory Authority license is required; two years of security leadership experience and prior gaming exposure are preferred.

Qualifications

• High school diploma or GED required; some college or related training preferred.
• Two years security, law enforcement, loss prevention, or risk management experience with leadership responsibilities.
• Two years gaming experience preferred; one year investigation experience preferred.
• Must secure a Gaming Regulatory Authority license.
• Mille Lacs Band Member and American Indian preference will be exercised in hiring.

Responsibilities

• Supervise Security Officers on the assigned shift.
• Maintain staffing levels through interviewing, training, scheduling and evaluation.
• Patrol the property and identify security or safety hazards; report findings.
• Act as back-up to Security Officers when necessary.
• Prepare and request incident reports involving guests or staff.
• Maintain knowledge of facilities and events to advise guests and staff.
• Guard transfers on monies and chips; oversee hopper and chip fills.
• Interact with guests and associates professionally to maximize guest service.
• Attend departmental meetings and participate in training to improve skills.
• Understand Crisis Management Plan and infectious disease procedures.
• Perform other departmental duties to support team success.

Skills

Leadership

Staff supervision

Incident reporting

Communication

Crisis management

Investigations

Patrols

Guest service

Education

High school diploma or GED

Some college or related training

Job description

Grand Casino Mille Lacs & Hinckley is seeking a Security Shift Supervisor to oversee the security department on assigned shifts, protect guests and staff, and maintain facility safety. You will supervise Security Officers, manage staffing and training, perform patrols, document incidents, and coordinate with leadership on events and emergencies.

A Gaming Regulatory Authority license is required; two years of security leadership experience and prior gaming exposure are preferred.