Casino Security & Guest Safety Lead

Caesars Entertainment Corp; Westlake (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Security Officer at Caesars Entertainment Corp ensures a safe, secure environment for guests, team members, and assets across the casino. You will protect property, monitor operations, respond to incidents, and uphold guest service while complying with policies and regulations.

Candidates should be observant, service-focused, and capable of standing for long periods, lifting up to 60 lbs, and working flexible shifts including weekends and holidays in Louisiana.

Qualifications

• Must be 21+ years old with high school diploma/GED, valid ID, and strong English communication skills.
• Ability to obtain and maintain required certifications/licenses, including a Louisiana Gaming Permit.
• Preferred: 2+ years of law enforcement, military, or casino security experience, and direct guest-service experience.
• Must maintain a professional appearance and work effectively both independently and as part of a team.
• Strong multitasking, report-writing, observation, and decision-making skills, especially in high-pressure or emergency situations.
• Flexible to work all shifts, weekends, and holidays.
• Must be physically capable of standing for extended periods, working indoors/outdoors in extreme weather, restraining individuals when necessary, and lifting/carrying up to 60 lbs and pushing/pulling up to 150 lbs.
• Must be able to navigate stairs, crouch, bend, twist, run.

Responsibilities

• Responsible for the safety and well-being of guests and fellow employees.
• Gives directions and provides escorts to customers in need.
• Aids civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Makes chip fills, jackpot verifications.
• Regularly provides escorts of money and people in money-handling positions. Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy.
• M'akes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies

Skills

English communication

Observant

Customer service

Education

High school diploma / GED

Louisiana Gaming Permit

Job description

The Security Officer at Caesars Entertainment Corp ensures a safe, secure environment for guests, team members, and assets across the casino. You will protect property, monitor operations, respond to incidents, and uphold guest service while complying with policies and regulations.

Candidates should be observant, service-focused, and capable of standing for long periods, lifting up to 60 lbs, and working flexible shifts including weekends and holidays in Louisiana.