Casino Restaurant GM: Lead Guest Experience & Ops

Live! Casino & Hotel Philadelphia

Maryland

Hybrid

USD 82,000 - 113,000

Full time

9 days ago

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Benefits offered by this job

Comprehensive health benefits for team

On-site Wellness center

Tuition Reimbursement

Free parking

Free food and discounted meals

Job summary

Live! Casino & Hotel Philadelphia is seeking a Restaurant General Manager to lead daily restaurant operations, drive exceptional guest service, and align culinary and front‑of‑house teams with brand standards.

You will manage staffing, training, budgeting, and compliance with health, safety, and gaming regulations while delivering financial performance and a vibrant dining experience for guests. This role offers growth opportunities and a dynamic casino hospitality environment.

Qualifications

High School Diploma or GED; 4-year degree preferred.
5–7 years restaurant management and supervision experience.
Must be certified in alcohol awareness.
Willingness to be flexible with work schedule; may require extended hours.

Responsibilities

Create strong partnership with culinary and front-of-house staff to ensure exceptional guest service, consistent dish quality, and food presentation.
Maintain open communication with staff and foster team spirit.
Ensure equipment, cleanliness, and service timing meet high standards across the outlet.
Supervise and assist in guest service training for all team members.
Oversee cost controls for labor, food, and beverages and monitor budgets.