Casino Property Manager: Guest Experience & Operations

Four Winds Casino and Resort; Dowagiac (MI); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

Four Winds Casino and Resort in Michigan is seeking an on-site executive-level role to assist the Senior Property Manager in coordinating daily casino operations. You will maintain contact with department supervisors to ensure efficient operations and adherence to guest service standards and gaming regulations.

The role includes supervising supervisors and training staff, assisting with scheduling, and providing input on staffing, performance, and policy compliance.

Formación

• Supervisory/management experience required.
• College degree preferred or equivalent experience.
• One to two years casino experience preferred.

Responsabilidades

• Maintains high standards of guest service and employee relations.
• Directs scheduling and training for staff.
• Assist Senior Property Manager to ensure adherence to policies and gaming regulations.
• Supervise Supervisors and Managers in Training.
• May act as manager on duty in absence of higher management.
• Coordinate investigations into employee and guest issues.

Conocimientos

Supervisory experience

Organizational skills

Communication skills

Flexibility with shifts

Gaming license awareness

Educación

College degree preferred

Descripción del empleo

Four Winds Casino and Resort in Michigan is seeking an on-site executive-level role to assist the Senior Property Manager in coordinating daily casino operations. You will maintain contact with department supervisors to ensure efficient operations and adherence to guest service standards and gaming regulations.

The role includes supervising supervisors and training staff, assisting with scheduling, and providing input on staffing, performance, and policy compliance.