Senior Security Dispatch & Communications Specialist

Four Winds Casino and Resort; South Bend (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

Four Winds Casino and Resort is seeking a security coordinator responsible for consolidating information from Security Management, Officers, Surveillance, and other departments across the property to ensure safety and incident response. The role requires close surveillance across gaming areas and property to protect life and assets.

Responsibilities include dispatch logging, officer assignments, guest services communication, and adherence to Gaming Commission rules, with strong multitasking and

Qualifications

• High school diploma or GED preferred.
• Level 2 Gaming License required.
• Computer literate in Microsoft Excel, Access and Word, Outlook or related software; TurboVUi Dispatch and Advantage monitor software.

Responsibilities

• Maintains a log of all radio and telephone calls into and out of the Security Dispatch Center.
• Assigns Security Officers as needed to detail and requests for personnel from other departments and outside agencies.
• Receives all incoming calls from guests about Security matters and conveys messages accurately and timely.
• Maintains knowledge of department Policies, Emergency Action Plan, Crisis Communication Plan, and Local Law Enforcement procedures.
• Monitors assigned areas to identify security/safety risks and reports them for resolution.

Skills

Communication

Typing

Multi-tasking

Education

High school diploma or GED

Tools

Excel

Access

Word

Outlook

TurboVUi Dispatch

Advantage monitor software

Job description

Four Winds Casino and Resort is seeking a security coordinator responsible for consolidating information from Security Management, Officers, Surveillance, and other departments across the property to ensure safety and incident response. The role requires close surveillance across gaming areas and property to protect life and assets.

Responsibilities include dispatch logging, officer assignments, guest services communication, and adherence to Gaming Commission rules, with strong multitasking and