Casino Promotions Marketing Specialist

PENN Entertainment, Inc.; Alton (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

PENN Entertainment, Inc. in Illinois is seeking a Marketing Promotions Specialist to help deliver outstanding guest experiences. You will support customer service standards, coordinate promotional campaigns and partner with CRM to implement targeted advertising and events.

The role emphasizes cross-department collaboration, generation of fresh promotional ideas, and ensuring smooth execution of property promotions. On-site work, with opportunities for growth and competitive compensation.

Qualifications

• Associates degree (A.A.) in marketing or related area; or equivalent experience.
• 1 year of related experience, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency with MS Office (Word, Excel & Outlook).

Responsibilities

• Enthusiastically supports and promotes superior customer service.
• Ensure regulatory compliance within area of responsibility and report issues.
• Assist in development and maintenance of player tracking information in the casino management system.
• Activate, approve, and adjust patron accounts as needed.
• Coordinate promotions and marketing support with internal departments.

Skills

Customer service

Promotions

CRM

Marketing

Education

Associate degree in marketing

Tools

MS Office

Job description

PENN Entertainment, Inc. in Illinois is seeking a Marketing Promotions Specialist to help deliver outstanding guest experiences. You will support customer service standards, coordinate promotional campaigns and partner with CRM to implement targeted advertising and events.

The role emphasizes cross-department collaboration, generation of fresh promotional ideas, and ensuring smooth execution of property promotions. On-site work, with opportunities for growth and competitive compensation.