Marketing & Events Specialist – Entertainment

Hollywood Casino Columbus; Columbus (OH); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment in Columbus is seeking a marketing/guest services contributor to support promotions, events, and entertainment initiatives. You will help deliver superior guest experiences and coordinate marketing support across campaigns and venues.

The role emphasizes customer service, event coordination, and collaboration with Marketing teams to ensure successful promotions and guest engagement across property activities.

Qualifications

• Must be at least 21 years of age.
• Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience.
• One year of related experience preferred, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.
• Proficiency in MS Office (Word, Excel & Outlook).
• Strong client interface and presentation skills; drive for results.

Responsibilities

• Provide outstanding customer service across in-person, online, and mail channels.
• Coordinate advertising, promotions, and internal marketing activities.
• Assist in executing promotions, events, and entertainment initiatives.
• Support booking and coordination of acts and events in the venue.
• Track data related to customer service and promotions for departments.

Skills

Verbal communication

Written communication

Interpersonal skills

Presentation skills

Client interface

Results-driven

Education

Associates degree or equivalent

Tools

MS Office

Job description

PENN Entertainment in Columbus is seeking a marketing/guest services contributor to support promotions, events, and entertainment initiatives. You will help deliver superior guest experiences and coordinate marketing support across campaigns and venues.

The role emphasizes customer service, event coordination, and collaboration with Marketing teams to ensure successful promotions and guest engagement across property activities.