Casino Operations Supervisor — Table Games & Slots

PENN Entertainment, Inc.; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off

Job summary

A prominent entertainment company in New Orleans is seeking a Casino Operations Supervisor to manage daily casino activities. In this role, you will supervise staff, oversee Table Games and Slot operations, and ensure high standards of customer service. Candidates must possess a Bachelor's degree or equivalent experience in a leadership position, have thorough knowledge of casino operations, and excellent communication skills. The position may require working nights and weekends.

Qualifications

• Bachelor's degree or 3 years in Table Games/Slot leadership.
• Thorough knowledge of Table Games operations required.
• Excellent written and verbal communication in English.

Responsibilities

• Supervise staff for daily management in Casino Operations.
• Oversee operations of Table Games/Slots on assigned shift.
• Ensures customer service standards are followed.

Skills

Table Games knowledge

Leadership skills

Communication skills

Confidentiality

Customer service orientation

Problem-solving

Education

Bachelor's degree

Minimum 3 years in a leadership position

Tools

Microsoft Office

Slot operating systems

Job description

A prominent entertainment company in New Orleans is seeking a Casino Operations Supervisor to manage daily casino activities. In this role, you will supervise staff, oversee Table Games and Slot operations, and ensure high standards of customer service. Candidates must possess a Bachelor's degree or equivalent experience in a leadership position, have thorough knowledge of casino operations, and excellent communication skills. The position may require working nights and weekends.