Casino Operations Lead: Slots & Tables Supervisor

Boyd Gaming; Saint Charles (MO); On-site; USD 54,000 - 94,000; Full time

Job summary

Boyd Gaming is seeking a Casino Operations professional in Missouri to coordinate pit procedures and oversee the Slots and Table Games departments. You will maintain professional interactions with staff and guests, ensuring adherence to policies and high service standards.

The role may require acting as the Shift Manager designee and assisting with interviews and talent decisions while upholding strict confidentiality and regulatory compliance.

Qualifications

• Adhere to guest service requirements.
• Oversee Slots and Table Games departments.
• Follow and explain company policies and regulatory procedures.
• Maintain a professional attitude and support senior management.
• Non-uniformed dress code and appearance compliance.
• Maintain confidentiality of proprietary information.
• Address questions and conduct investigations as needed.
• Assist Talent Team with interviews and hiring recommendations.
• Train and develop dealers for top performance.

Responsibilities

• Coordinate and implement pit procedures.
• Maintain two-way communication with subordinates about new policies.
• Maintain professionalism with subordinates and guests.
• Act as a Casino Operations Shift Manager designee when needed for taxable jackpots in slots.

Skills

Guest service

Leadership oversight

Regulatory compliance

Confidentiality

Interview support

Dealer training

Job description

Boyd Gaming is seeking a Casino Operations professional in Missouri to coordinate pit procedures and oversee the Slots and Table Games departments. You will maintain professional interactions with staff and guests, ensuring adherence to policies and high service standards.

The role may require acting as the Shift Manager designee and assisting with interviews and talent decisions while upholding strict confidentiality and regulatory compliance.