Table Games Floor Supervisor - Elevate Casino Experience

Ameristar Casino Hotel Kansas City; Kansas City (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Boyd Gaming Corporation in Kansas City, MO, seeks a Floor Supervisor Casino to oversee all assigned table games and supervise staff, ensuring safety, gaming integrity, security, and policy compliance. The role requires monitoring operations, staff coaching, and maintaining customer relations.

The supervisor will verify payoffs, manage gaming transactions, and enforce regulatory standards while supporting development of dealers and staff in a fast-paced environment.

Qualifications

• Comprehensive knowledge of all table games, rules, procedures and payouts.
• Excellent verbal and written communication with diverse audiences.
• Strong customer service orientation and ability to manage player relations.

Responsibilities

• Maintain continuous presence in the assigned gaming area to monitor operations and ensure compliance.
• Demonstrate knowledge of all table games and payout calculations.
• Verify all gaming payoffs and financial transactions.

Skills

Table games knowledge

Communication skills

Customer service

Mathematical calculations

Regulatory compliance

Licensing & certifications

Tools

Gaming management systems

Player tracking software

Job description

Boyd Gaming Corporation in Kansas City, MO, seeks a Floor Supervisor Casino to oversee all assigned table games and supervise staff, ensuring safety, gaming integrity, security, and policy compliance. The role requires monitoring operations, staff coaching, and maintaining customer relations.

The supervisor will verify payoffs, manage gaming transactions, and enforce regulatory standards while supporting development of dealers and staff in a fast-paced environment.