Lead Casino Supervisor

Boyd Gaming; Saint Charles (MO); On-site; USD 54,000 - 94,000; Full time

Job summary

Boyd Gaming is seeking a Casino Operations professional in Missouri to coordinate pit procedures and oversee the Slots and Table Games departments. You will maintain professional interactions with staff and guests, ensuring adherence to policies and high service standards.

The role may require acting as the Shift Manager designee and assisting with interviews and talent decisions while upholding strict confidentiality and regulatory compliance.

Qualifications

• Adhere to guest service requirements.
• Oversee Slots and Table Games departments.
• Follow and explain company policies and regulatory procedures.
• Maintain a professional attitude and support senior management.
• Non-uniformed dress code and appearance compliance.
• Maintain confidentiality of proprietary information.
• Address questions and conduct investigations as needed.
• Assist Talent Team with interviews and hiring recommendations.
• Train and develop dealers for top performance.

Responsibilities

• Coordinate and implement pit procedures.
• Maintain two-way communication with subordinates about new policies.
• Maintain professionalism with subordinates and guests.
• Act as a Casino Operations Shift Manager designee when needed for taxable jackpots in slots.

Skills

Guest service

Leadership oversight

Regulatory compliance

Confidentiality

Interview support

Dealer training

Job description

• Compensation: USD 54000 - USD 94000 - yearly

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Coordinate and implement the pit procedures. Maintain two-way communication with subordinates to ensure awareness of new policies or procedures. Maintain a high degree of professionalism when dealing with subordinates and guests. Act as a Casino Operations Shift Manager designee at times in which may be responsible for taxable jackpots in slots.

Qualifications

• Adhere to guest service requirement listed above.
• This position has oversight of both the Slots and Table Games department.
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino Resort – St. Charles.
• This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty.
• Must maintain the strictest confidence pertaining to any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos.
• Address team member questions and concerns; conduct internal investigations as needed.
• Assist the Talent Team with interviews and make recommendations on those to hire.
• Train and develop dealers to ensure highest level of performance.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.