Casino Operations Lead — Guest Experience & Team Leadership

Town Pump, Inc.; Great Falls (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump, Inc. is seeking a proactive Casino Assistant Manager to join our Montana team. The role focuses on leading casino operations, handling customer service during shifts, and ensuring accurate payroll, inventories, and reporting.

You will supervise staff, conduct liquor audits, and maintain pricing per promotions and state rules. The position requires flexibility to work nights, weekends, and holidays, with responsibilities spanning office procedures, vendor invoicing, and inventory

Qualifications

• Must have knowledge of performing liquor audits and preparing liquor store for audit.
• Must possess a valid Driver’s License with acceptable driving record.
• Alcohol sales/service certification approved by the State of Montana required.

Responsibilities

• Handle customer service during shift hours and assist in planning, leadership, and follow-ups in office procedures, vendor invoicing, data entry, and inventory controls.
• Lead by example in professionalism, attitude, and teamwork in customer service and casino operations; train and coach staff as needed.
• Perform manager duties including payroll, inventories, scheduling, and report generation.
• Complete casino paperwork, daily reports, purchases, and inventory adjustments; ensure accuracy of payroll records.
• Manage vendor controls, invoice handling, liquor orders, deliveries, and liquor product pricing per promotions and state regulations.

Job description

Town Pump, Inc. is seeking a proactive Casino Assistant Manager to join our Montana team. The role focuses on leading casino operations, handling customer service during shifts, and ensuring accurate payroll, inventories, and reporting.

You will supervise staff, conduct liquor audits, and maintain pricing per promotions and state rules. The position requires flexibility to work nights, weekends, and holidays, with responsibilities spanning office procedures, vendor invoicing, and inventory