Casino Operations Lead - Guest Experience & Compliance

Town Pump, Inc.; Oklahoma; On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

401(K)

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Montana’s Best Casinos is seeking a Casino Assistant Manager to lead shift operations, payroll, and liquor control. You will supervise staff, manage inventories, and ensure compliance with state regulations while maintaining a high standard of guest service.

avorably, you will train team members, handle vendor relations, and balance daily reports to support smooth casino operations. This full-time role requires flexibility for nights and weekends.

Qualifications

• Experience in customer service and casino operations.
• Ability to manage payroll, inventories, and scheduling.
• Knowledge of liquor audit procedures and regulatory compliance.
• Willingness to work nights, weekends, and holidays.
• Valid driver's license and clean driving record.
• Montana alcohol sales certification required.
• Experience training and supervising staff.

Responsibilities

• Handle customer service during shift hours and screen phone calls.
• Lead office procedures, vendor invoicing, data entry, and shortage controls.
• Cover manager duties including payroll, inventories, scheduling, and reports.
• Balance cash, prepare bank deposits, and audit shift reports.
• Complete casino paperwork, daily reports, purchases, and inventory adjustments.
• Manage vendor controls, liquor orders, and deliveries; inventory liquor store.
• Maintain liquor pricing for promotions per state regulations.
• Balance six-week analysis reports and keep accurate records.
• Work nights, weekends, and holidays; be reachable.
• Maintain a valid MT liquor certification as required.

Skills

Customer service

Leadership

Payroll management

Scheduling

Inventory controls

Liquor auditing

Staff training

Cash handling

Education

Montana alcohol sales/service certification

Driver's license

Tools

POS system

Data entry

Accounting processes

Job description

Montana’s Best Casinos is seeking a Casino Assistant Manager to lead shift operations, payroll, and liquor control. You will supervise staff, manage inventories, and ensure compliance with state regulations while maintaining a high standard of guest service.

avorably, you will train team members, handle vendor relations, and balance daily reports to support smooth casino operations. This full-time role requires flexibility for nights and weekends.