Casino Operations Lead — Guest Services & Compliance

Town Pump Company; Lolo (MT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flex Spending Accounts

Paid Time Off

Education Reimbursement

Job summary

Montana’s Best Casinos is seeking a Casino Assistant Manager to lead customer service and ensure smooth casino operations. The role involves payroll, inventories, scheduling, reporting, and maintaining documentation and compliance.

The position requires managing vendor invoicing, liquor orders, audits, and pricing accuracy, while upholding security and service standards. Night, weekend, and holiday availability is expected.

Qualifications

• No formal qualifications specified in the ad.

Responsibilities

• Handle customer service during shift hours and assist in planning, leadership, and follow-ups in offices, vendor invoicing, data entry, and inventory controls.
• Set professional example and train/coaching of employees in customer service and casino operations.
• Perform manager duties such as payroll, inventories, scheduling, reporting, and payroll records.
• Balance and audit cash, casino assets, and inventories; maintain security and accurate records.
• Complete casino paperwork, daily reports, purchases, and pricing adjustments; ensure accuracy of reports.
• Manage vendor controls, liquor orders, deliveries, and liquor store pricing per state regulations.

Job description

Montana’s Best Casinos is seeking a Casino Assistant Manager to lead customer service and ensure smooth casino operations. The role involves payroll, inventories, scheduling, reporting, and maintaining documentation and compliance.

The position requires managing vendor invoicing, liquor orders, audits, and pricing accuracy, while upholding security and service standards. Night, weekend, and holiday availability is expected.