Casino Operations & Guest Experience Lead

Town Pump Company; Belgrade (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

Paid time off

Education reimbursement

Job summary

Montana’s Best Casinos is seeking a motivated Casino Manager to lead a location, ensuring outstanding guest service and strict adherence to casino operations standards. You will oversee staff, security, scheduling, and daily financial controls, while fostering a safe, engaging environment for guests.

The role emphasizes hands-on leadership, accountability for profitability, and maintaining a clean, compliant facility. Strong teamwork and problem-solving are essential in this dynamic setting.

Responsibilities

• Be accountable for customer service at your location and supervisory decisions consistent with Casino Operations standards, policies, and procedures.
• Assist in planning, leadership, developing, organizing, and follow-up in these areas, controllable expenses, sales increases, inside gross margin, and security of corporate funds.
• Set the example for co-workers in terms of professionalism, attitude, and teamwork in customer service and casino operations.
• Responsible for maintenance and cleanliness of the location, hiring and discipline of employees, succession planning, and controlling turnover.

Job description

Montana’s Best Casinos is seeking a motivated Casino Manager to lead a location, ensuring outstanding guest service and strict adherence to casino operations standards. You will oversee staff, security, scheduling, and daily financial controls, while fostering a safe, engaging environment for guests.

The role emphasizes hands-on leadership, accountability for profitability, and maintaining a clean, compliant facility. Strong teamwork and problem-solving are essential in this dynamic setting.