Casino Operations Analyst — Onboard Revenue Growth

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Royal Caribbean Group in the United States, Florida, Miami, seeks an Analyst, Casino Operations to support onboard revenue programs and vendor accounts. This on-site role requires autonomous work, strong time management, and the ability to build global relationships with Royal Caribbean Vendor Accounts, including retail and spa partners.

The analyst will analyze casino segment performance, contribute to analytics development, and assist in contracts and reporting.

Qualifications

• Four-year Bachelor degree, preferably in Marketing or Hospitality.
• 2+ years of casino marketing or hospitality experience.
• Ability to travel 3-10 days at a time.

Responsibilities

• Analyze casino segment performance to drive strategic decisions.
• Support Onboard Revenue programs and vendor accounts.
• Develop analytics and improve process efficiencies.
• Prepare fact-based written recommendations.
• Maintain casino loyalty program and partnerships.
• Collaborate with internal and external partners on contracts.
• Travel to support events on shipboard and shore.

Skills

Put People First

Microsoft Office Suite

Fast-paced work style

Problem solving

Global collaboration

Relationship building

Process improvement

Market research knowledge

Education

Bachelor's degree in Marketing or Hospitality

Job description

Royal Caribbean Group in the United States, Florida, Miami, seeks an Analyst, Casino Operations to support onboard revenue programs and vendor accounts. This on-site role requires autonomous work, strong time management, and the ability to build global relationships with Royal Caribbean Vendor Accounts, including retail and spa partners.

The analyst will analyze casino segment performance, contribute to analytics development, and assist in contracts and reporting.