Casino Kitchen Supervisor: Guest-Centric Leader

Bally's Corporation; Baton Rouge (LA); On-site; USD 239,000 - 340,000; Full time

Job summary

Bally's Corporation in Baton Rouge is seeking a kitchen supervisor to lead a high-volume kitchen team. The role focuses on guest service, staff oversight, and ensuring food quality in a fast-paced environment.

The supervisor will assist the Executive Chef with menu development, monitor staffing for budget adherence, and handle escalated guest issues while maintaining Bally's standards.

Qualifications

• Gaming industry experience is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• At least three years of supervisory experience in a high-volume kitchen is preferred.
• A high school diploma or GED equivalent is required.
• Gaming industry experience is preferred.

Responsibilities

• Ensure consistent high-quality service to all our team members and guests.
• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Oversee staff to ensure compliance with established sanitation and nutrition practices.
• Verify portion sizes and quality standards are in compliance with departmental standards.
• Assign work to team members and monitor for timely and proper completion to comply with budget requirements.
• Assist Executive Chef with development of menu items and recipes for Buffet, outlets and special events.
• Monitor staffing levels to ensure budgetary compliance.
• Manage escalated guest service issues appropriately and discreetly.

Skills

Guest service

Team leadership

Communication

Supervisory experience

Interpersonal skills

Professional demeanor

Education

High school diploma

Job description

Bally's Corporation in Baton Rouge is seeking a kitchen supervisor to lead a high-volume kitchen team. The role focuses on guest service, staff oversight, and ensuring food quality in a fast-paced environment.

The supervisor will assist the Executive Chef with menu development, monitor staffing for budget adherence, and handle escalated guest issues while maintaining Bally's standards.