Casino Food & Beverage Supervisor: Elevate Guest Experience

The Queen Baton Rouge; Baton Rouge, Northern (LA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

The Queen Baton Rouge is seeking a capable supervisor to lead our restaurant operations in Baton Rouge. You will ensure top-tier guest service, assist culinary teams with quality standards, and manage inventory and staffing to meet budget goals.

Responsibilities include addressing guest issues, maintaining compliance with company policies, and promoting a positive team atmosphere in a fast-paced, hospitality-driven casino environment.

Qualifications

• High school diploma or GED required.
• Minimum three years of supervisory experience in restaurant operations preferred.
• Professional demeanor with strong guest interaction and teamwork skills.

Responsibilities

• Ensure consistent high-quality service to team members and guests.
• Maintain guest service standards to achieve a favorable gaming experience for guests.
• Assist culinary teams with quality checks for food and beverage presentations.
• Oversee inventory and ordering to support service levels.
• Monitor staffing to ensure budgetary compliance and optimal operations.
• Address escalated guest service issues discreetly and effectively.

Skills

Guest service

Team leadership

Interpersonal skills

Communication

Professional demeanor

Education

High School Diploma or GED

Job description

The Queen Baton Rouge is seeking a capable supervisor to lead our restaurant operations in Baton Rouge. You will ensure top-tier guest service, assist culinary teams with quality standards, and manage inventory and staffing to meet budget goals.

Responsibilities include addressing guest issues, maintaining compliance with company policies, and promoting a positive team atmosphere in a fast-paced, hospitality-driven casino environment.