Casino IT Technician: Hardware, Networking & Support

Sycuan

El Cajon (CA)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

Sycuan in El Cajon, California seeks an IT Help Desk Technician to provide technical support for casino, resort and business computer systems. You will respond to help desk calls, install and troubleshoot PC hardware and software, configure workstations, and help maintain system uptime.

You will also assist with daily backups, disaster recovery planning, and coordination with the IT Operations Manager on special projects.

Qualifications

  • CompTIA A+/N+ certification or 4 years IT experience or related degree.
  • Ability to troubleshoot PC hardware/software and perform installations.
  • Excellent customer service and communication in English.

Responsibilities

  • Provides technical support for computer hardware and software via help desk.
  • Ensures database uptime and assists with backups and disaster recovery planning.
  • Assists IT Operations Manager and participates in special projects.

Skills

PC hardware
Software installation
Diagnostics
Customer service
English communication
Help desk support
Networking basics

Education

CompTIA A+/N+ Certification
4 years IT experience
Associate's Degree in IT

Tools

InfoGenesis POS
Microsoft Office
SQL/ODBC

Job description

Sycuan in El Cajon, California seeks an IT Help Desk Technician to provide technical support for casino, resort and business computer systems. You will respond to help desk calls, install and troubleshoot PC hardware and software, configure workstations, and help maintain system uptime.

You will also assist with daily backups, disaster recovery planning, and coordination with the IT Operations Manager on special projects.

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