Casino & Hotel Security Officer I — Protect & Assist Guests

Seminole Hard Rock Hotel & Casino; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Hard Rock Hotel & Casino is seeking a Security Officer I to provide basic security coverage across the casino and hotel, safeguarding guests, team members, and assets. Under supervision, you will promote a friendly, guest-oriented demeanor while enforcing safety policies.

Responsibilities include securing money transfers, assisting patrons, preparing incident reports, patrolling the premises, coordinating emergencies, maintaining key control, supporting responsible gaming and alcohol

Qualifications

• High School Diploma or equivalent is required; 1 year of guest service experience or an equivalent combination of education and experience.
• Previous Casino/Hotel Security, Law Enforcement and/or Military experience preferred.
• Must be able to stand for up to 8 hours.
• Must be able to communicate effectively with guests in English.

Responsibilities

• Ensure proper security for all transfers of monies within casino and hotel areas.
• Assist patrons with inquiries and provide property/event information, including directions and escorting when necessary.
• Prepare detailed incident reports clearly and precisely.
• Patrol hotel and casino areas to establish a security presence and report unusual/suspicious activity.
• Assist in coordinating and resolving emergency situations.
• Assist in maintaining proper key control.
• Demonstrate commitment to responsible gaming and responsible alcohol service by discreetly notifying managers of concerns.
• Performs all other related and compatible duties as assigned.

Skills

Guest service

Communication

Observation & vigilance

Education

High School Diploma or equivalent

Job description

Seminole Hard Rock Hotel & Casino is seeking a Security Officer I to provide basic security coverage across the casino and hotel, safeguarding guests, team members, and assets. Under supervision, you will promote a friendly, guest-oriented demeanor while enforcing safety policies.

Responsibilities include securing money transfers, assisting patrons, preparing incident reports, patrolling the premises, coordinating emergencies, maintaining key control, supporting responsible gaming and alcohol