Casino Guest Service Cashier & Host

Grand Casino Mille Lacs; Onamia (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Supplemental insurances

401k

Tuition reimbursement

Parental leave

Birthday and anniversary gifts

Job summary

Grand Casino Mille Lacs in Onamia, MN is seeking a Food and Beverage Ambassador to greet Guests, take orders, process payments, and ensure a positive experience at all touchpoints. You will seat guests, handle reservations, and coordinate with hosts and servers to deliver excellent service.

Responsibilities include answering questions, resolving guest concerns, maintaining sanitation, and contributing to a collaborative, high-standard operation with all venue staff.

Qualifications

• Cash handling experience is required.
• Excellent guest service and communication skills.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Receive payments from guests promptly and courteously.
• Seat guests following venue procedures and rotations.
• Answer questions, take reservations, and guide guests to tables.
• Address guest concerns and resolve issues quickly and professionally.
• Maintain health and sanitation standards in dining areas.
• Collaborate with hosts, servers, cooks, and supervisors to ensure smooth operations.

Skills

Cash handling

Guest service

Communication

Teamwork

Tools

Host seating computer system

Job description

Grand Casino Mille Lacs in Onamia, MN is seeking a Food and Beverage Ambassador to greet Guests, take orders, process payments, and ensure a positive experience at all touchpoints. You will seat guests, handle reservations, and coordinate with hosts and servers to deliver excellent service.

Responsibilities include answering questions, resolving guest concerns, maintaining sanitation, and contributing to a collaborative, high-standard operation with all venue staff.