Casino Gaming Solutions Consultant & Trainer

Synechron; Las Vegas (NV); Hybride; USD 80 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid policy

RRSP employer contribution up to 4%

Udemy for Business access

Coaching opportunities

Résumé du poste

Synechron is seeking a Professional Services Consultant to work on client casino systems installations and upgrades across the US with frequent travel. You will configure and train clients on proprietary software, ensuring successful implementation and ongoing support.

Ideal candidates have 2–5 years in casino operations consulting, strong communication and mentoring abilities, and must be able to obtain gaming licenses across jurisdictions.

Qualifications

• 2–5 years related experience and/or education required; Bachelor’s degree preferred
• Knowledge of casino operations, software configuration and implementation
• Strong presentation, mentoring and customer service skills
• Ability to travel 50–80% (frequent for weeks at a time)
• Able to obtain gaming licenses across jurisdictions

Responsabilités

• Assigned to client installations and upgrades for casino systems
• Configure, train, and support client proprietary software during installations and upgrades
• Troubleshoot upgrades and installations to ensure client satisfaction
• Develop individual development plans with management for growth

Connaissances

Customer service

Communication

Training & mentoring

Presentation skills

Casino operations knowledge

Travel readiness

Formation

Bachelor's degree

Outils

Cage software

Table Manager

CTA

Dynasty ETG

Casino software suites

Description du poste

Synechron is seeking a Professional Services Consultant to work on client casino systems installations and upgrades across the US with frequent travel. You will configure and train clients on proprietary software, ensuring successful implementation and ongoing support.

Ideal candidates have 2–5 years in casino operations consulting, strong communication and mentoring abilities, and must be able to obtain gaming licenses across jurisdictions.