Casino Food Server: Exceptional Guest Service & Tips

Churchill Downs Incorporated; Dumfries (VA); On-site; USD 11,000 - 16,000; Full time

Job summary

The Rose Gaming Resort in Dumfries, Virginia is seeking a courteous server to provide exceptional dining experiences. You will take orders, describe specials, deliver meals, and maintain service standards in a full-service restaurant.

Compensation is $10.00 per hour plus tips. You will be expected to obtain a TIPS certificate within 90 days and uphold safety, sanitation, and regulatory requirements in a fast-paced resort environment.

Qualifications

• High school diploma or GED or equivalent experience.
• Advanced knowledge of liquor/beer/wine and mixology.
• Knowledge of OSHA and ABC regulations.
• Must be at least 18 years old.
• Ability to stand for 8+ hours.
• Ability to lift up to 30 pounds.

Responsibilities

• Take food and beverage orders from guests.
• Describe Chef's specials and wine/spirits, promotions, and answer menu questions.
• Deliver food orders to guests.
• Carry a 27" oval tray holding hot and cold items.
• Perform steps of service and maintain standards.
• Practice safety and sanitation techniques.
• Obtain TIPS certificate within 90 days.
• Perform proper wine service including opening and presenting wine.
• Bussing tables, seating guests, and side work as assigned.
• Provide excellent service and communicate casino resort information.
• Follow Rose Standards of Service and Food & Beverage standards.
• Use POS system to place orders, modify items, split checks, and enter guest counts.

Skills

Compliance with laws

Licenses & training

Minors gambling policy

Regulatory knowledge

Problem gambling programs

Reporting misconduct

Education

High school diploma or GED

Alcohol beverage regulations knowledge

Age 18+

Job description

The Rose Gaming Resort in Dumfries, Virginia is seeking a courteous server to provide exceptional dining experiences. You will take orders, describe specials, deliver meals, and maintain service standards in a full-service restaurant.

Compensation is $10.00 per hour plus tips. You will be expected to obtain a TIPS certificate within 90 days and uphold safety, sanitation, and regulatory requirements in a fast-paced resort environment.