Casino Beverage Server - Guest Experience Pro

Churchill Downs Incorporated; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

The Rose Gaming Resort is seeking a Beverage Server to provide friendly, prompt beverage service to casino patrons in a luxury gaming destination in Dumfries, Virginia. Responsibilities include keeping an organized beverage setup, handling payments, and delivering attentive service according to policies.

Candidates should have a High School Diploma or GED and be able to stand for extended periods; casino/hospitality experience is preferred, and age verification is required.

Qualifications

• High School Diploma or GED equivalent required.
• Casino or hospitality experience preferred.
• Must be at least eighteen (21) years of age.
• Must be able to stand for longer than 8 hours.
• The ability to lift, push and pull up to 20 pounds.

Responsibilities

• Verifies guest is of legal age to consume alcohol and adheres to ABC and Gaming policies.
• Maintains proper setup of beverage tray and cash caddy for making change.
• Orders all alcoholic beverages from bartender and pays for the order.
• Addresses guests in a cordial and approachable manner with a smile.
• Check-ins for all areas in assigned stations to pick-up trash and empty ashtrays.
• Takes requests from customers and checks if others would like service.
• Maintains knowledge of drinks, prices and garnishes.
• Collects payment for each drink or round.

Skills

Customer service

Cash handling

Alcohol/service knowledge

Age verification

Education

High School Diploma or GED

Job description

The Rose Gaming Resort is seeking a Beverage Server to provide friendly, prompt beverage service to casino patrons in a luxury gaming destination in Dumfries, Virginia. Responsibilities include keeping an organized beverage setup, handling payments, and delivering attentive service according to policies.

Candidates should have a High School Diploma or GED and be able to stand for extended periods; casino/hospitality experience is preferred, and age verification is required.