Casino Food & Beverage Supervisor - Lead Service & Operations

Q Casino & Resort; Dubuque (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Q Casino & Resort in Dubuque, IA, is seeking a Food & Beverage Supervisor to oversee daily operations, ensuring smooth service, inventory control, and guest satisfaction. You will supervise hosts, bussers, servers, bar staff and deli staff, and manage schedules while maintaining high standards of sanitation and customer care.

The role requires strong communication, leadership, and customer service skills; prior supervisory experience is preferred.

Qualifications

• 2 years business degree or equivalent experience.
• Prior supervisory or management experience helpful.
• Completion of State approved sanitation course.

Responsibilities

• Open, supervise, and close department as needed.
• Supervise and check out staff members.
• Verify and balance all employee paperwork.
• Instruct and assist employees with job duties.
• Assign, check and monitor work schedules.
• Assist in setting up meetings and parties.
• Ensure rotation of stock items to avoid expiration date.
• Compile monthly inventory.
• Order supplies as needed.
• Train new staff members.
• Know the function of all areas in Food and Beverage.
• Know POS reports and how to balance to Micros end of shifts.
• Track tips for staff.
• Other tasks as assigned.

Skills

Supervisory experience

Customer service

Communication skills

Leadership

Education

2 years business degree or equivalent experience

Tools

POS system

Job description

Q Casino & Resort in Dubuque, IA, is seeking a Food & Beverage Supervisor to oversee daily operations, ensuring smooth service, inventory control, and guest satisfaction. You will supervise hosts, bussers, servers, bar staff and deli staff, and manage schedules while maintaining high standards of sanitation and customer care.

The role requires strong communication, leadership, and customer service skills; prior supervisory experience is preferred.