Casino Environmental Services Supervisor

Wind Creek Bethlehem; Bethlehem (Northampton County); On-site; USD 45,000 - 60,000; Full time

Job summary

Wind Creek Bethlehem is seeking a Supervisor - Environmental Services to oversee day-to-day Public Areas and Casino cleaning operations, supervise and train Cleaning Specialists, and ensure top cleanliness standards in accordance with company policies.

You will monitor floor operations, inspect for quality, coach staff, handle scheduling, and address guest concerns while upholding safety and regulatory requirements at Wind Creek Bethlehem.

Qualifications

• 18 years of age and eligible to work in the United States.
• High School diploma or equivalent.
• Ability to communicate effectively in English, both oral and written.
• Two years experience in janitorial position.
• One year experience in guest relations training.

Responsibilities

• Supervise day-to-day cleaning operations in Public Areas and Casino.
• Inspect, train, and evaluate Cleaning Specialists to maintain high standards of cleanliness.
• Complete daily inspection forms and track attendance.
• Coordinate breaks and communicate shift changes; manage scheduling.
• Address guest complaints to ensure guest satisfaction.
• Enforce department policies and procedures; manage staff discipline as needed.
• Train and coach staff; delegate tasks and meet deadlines.
• Develop staff skills and optimize department resources.

Skills

Guest relations

English communication

Teamwork

Professional appearance

Education

High School diploma or equivalent

Job description

Wind Creek Bethlehem is seeking a Supervisor - Environmental Services to oversee day-to-day Public Areas and Casino cleaning operations, supervise and train Cleaning Specialists, and ensure top cleanliness standards in accordance with company policies.

You will monitor floor operations, inspect for quality, coach staff, handle scheduling, and address guest concerns while upholding safety and regulatory requirements at Wind Creek Bethlehem.