Casino Entrance Security & Guest Concierge

Caesars Entertainment; New Orleans (LA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Caesars Entertainment in New Orleans, LA, is seeking a Security Door Greeter to create a safe, welcoming gaming environment on-site. The role emphasizes friendly guest interactions, vigilance in patrols, and rapid response to security and safety concerns.

Ideal candidates have a 21+ age minimum, a high school diploma or equivalent, and prior security or customer service experience. The position requires adaptability, strong communication, and a professional appearance.

Qualifications

• 21+ years of age or older to work in a casino.
• High School diploma, GED, or comparable experience preferred.
• 1 year of Security or Customer Service experience preferred.

Responsibilities

• Maintain an upbeat, friendly demeanor and greet guests warmly.
• Patrol assigned areas and assist guests while monitoring for safety concerns or irregularities.
• Respond to security concerns promptly and provide assistance in emergencies or medical situations.
• Observe and report disruptive or intoxicated guests; communicate effectively over dispatch radio.
• Maintain professional appearance and uphold company policies and procedures.

Skills

Customer service

Security awareness

Communication skills

Education

High School Diploma or GED

Job description

Caesars Entertainment in New Orleans, LA, is seeking a Security Door Greeter to create a safe, welcoming gaming environment on-site. The role emphasizes friendly guest interactions, vigilance in patrols, and rapid response to security and safety concerns.

Ideal candidates have a 21+ age minimum, a high school diploma or equivalent, and prior security or customer service experience. The position requires adaptability, strong communication, and a professional appearance.