Casino Security Officer: Guest Safety & Emergency Response

Caesars Entertainment; Westlake (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Caesars Entertainment in Louisiana is seeking a Security Team Member to help protect guests and property in a fast-paced casino environment. You will monitor access, respond to incidents, and support emergency drills.

The role emphasizes safety, customer service, and adherence to gaming regulations. You will work with patrols and reporting systems, and contribute to a safe, enjoyable guest experience at Caesars.

Qualifications

• Ability to learn and use the Security Reports Database System.
• Ability to write reports.
• Ability to use a telephone and two-way radio.
• Ability to read and understand memos.
• Knowledge of local, state laws, internal controls and gaming regulations.
• Ability to perform duties under frequent time pressure in an interruptive environment.
• Knowledge of OSHA regulations.

Responsibilities

• Ensure at all times operating principles are being adhered to.
• Clean – Keep all areas clean and pristine.
• Safe – Follow all safety policies and procedures.
• Friendly - Use customer family style service to provide superior guest service.
• Fun – Have fun! Be interactive with all internal and external guests while maintaining professional standards.
• Responsible for the assistance in transporting money, chips, tokens, and markers.
• Responsible for controlling access to restricted areas.
• Responsible for reacting to patron and team member incidents and accidents.
• Accountable to monitor patron and team member passage in and out of the casino.
• Responsible for checking for and reporting safety hazards.
• Responsible for checking ID's or notifying management if an underage patron is on the gaming floor.
• Responsible for observation and identification of guests who may be intoxicated.
• Assists the Security Management team with casino floor activities and guest disputes.
• Ensure the safety and security of all guests and employees.
• Serve as team leader for emergency response drills and evacuations.
• Responsible for knowledge of all special events and promotional activities available to guest.
• Other duties as assigned.

Job description

Caesars Entertainment in Louisiana is seeking a Security Team Member to help protect guests and property in a fast-paced casino environment. You will monitor access, respond to incidents, and support emergency drills.

The role emphasizes safety, customer service, and adherence to gaming regulations. You will work with patrols and reporting systems, and contribute to a safe, enjoyable guest experience at Caesars.