Casino Cocktail Server — Create WOW Moments (Evening/Night)

MGM Resorts International; Springfield (MO); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Healthcare benefits

Wellness programs

Free meals in employee dining room

Free parking on and off shift

Uniform and dry-cleaning

Career development programs

Job summary

MGM Resorts International is hiring a Casino Cocktail Server in Springfield, MA. You will greet guests, take orders, and deliver cocktails with a focus on service excellence in a lively entertainment setting.

Starting at $9.50 per hour with tips, you will join a team that values guest experience, teamwork, and professional presentation. Ongoing benefits include meals, parking, and development opportunities within MGM Resorts.

Qualifications

• Must be 21 years of age and ready to work in a fast-paced hospitality setting.
• Strong customer service mindset with guest-focused hospitality.
• Experience in cocktail or food service is preferred.

Responsibilities

• Take orders and serve food and drinks efficiently within the assigned area.
• Place orders and garnish/serve cocktails to guests.
• Maintain knowledge of menu, liquors, beers and non-alcoholic options.
• Respond to guest inquiries about hotel services and local attractions.
• Perform opening/closing duties and ensure station is clean and stocked.
• Address guest concerns within authority or escalate to management.

Skills

Customer service

Guest interaction

Team player

Age 21+

Tools

POS systems

Job description

MGM Resorts International is hiring a Casino Cocktail Server in Springfield, MA. You will greet guests, take orders, and deliver cocktails with a focus on service excellence in a lively entertainment setting.

Starting at $9.50 per hour with tips, you will join a team that values guest experience, teamwork, and professional presentation. Ongoing benefits include meals, parking, and development opportunities within MGM Resorts.