Casino Cashier & Guest Service Pro

LOUISIANA DOWNS INVESTMENT COMPANY; Bossier City (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Louisiana Downs Investment Company in Bossier City, LA, seeks a Casino Cashier responsible for cash service needs, chip and token redemption, check cashing and credit card cash advances, and servicing in-house check-cashing players.

You will handle money accurately, maintain records, meet gaming regulations, and work with team to ensure guest satisfaction while safeguarding confidentiality and security of all player accounts.

Qualifications

• Must be at least 21 years of age.
• Must have a high school diploma or GED.
• Able to obtain Louisiana Gaming License.
• Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator.
• Must have previous United States currency money handling work experience.
• Must read, write, speak, and understand English.

Responsibilities

• Customer Service: Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.
• Money Handling: Performs all types of money-handling functions including check cashing, coin/token/chip conversion, currency orders, and cash advances.
• Record Maintenance/Processing: Records information on reports and forms; maintains internal controls and describes errors.
• Team Work: Collaborates with co-workers and management to ensure player satisfaction and consistent operations.
• Values: Maintains confidentiality and discretion in all customer interactions and cash handling.

Skills

Money handling

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Louisiana Downs Investment Company in Bossier City, LA, seeks a Casino Cashier responsible for cash service needs, chip and token redemption, check cashing and credit card cash advances, and servicing in-house check-cashing players.

You will handle money accurately, maintain records, meet gaming regulations, and work with team to ensure guest satisfaction while safeguarding confidentiality and security of all player accounts.