Casino Cashier & Guest Experience Specialist

Bally's Corporation; Chicago (IL); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Competitive salary

Health coverage

401(k) company match

Perks and childcare discounts

Target salary: $25.90/hr

Job summary

Bally's Corporation in Chicago, IL seeks a friendly team member to deliver outstanding guest experiences in our food and beverage area.

You will assist guests with purchases, process payments, operate the POS system, and help maintain a clean, efficient workstation while following SOPs and company policies. This role requires 21+ and willingness to work nights, weekends, and holidays in a dynamic casino environment.

Qualifications

• Must be at least 21 years of age.
• Must obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Must have six months or more related experience.
• Must have open work availability to work nights, weekends, and holidays.

Responsibilities

• Create a fun-filled, entertaining atmosphere embodying Bally's Born to Entertain.
• Promote Bally's customer-centric culture of offering superior guest service and actively building guest relations.
• Learn and efficiently operate food and beverage computer systems.
• Assist guests with food and beverage purchases, process payments, and operate the POS system efficiently and accurately.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain the cleanliness of workstation at all times.
• Adhere to all standard operating procedures and company policy.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales/upselling

Tools

Point-of-Sale (POS) System

Food & Beverage Computer Systems

Job description

Bally's Corporation in Chicago, IL seeks a friendly team member to deliver outstanding guest experiences in our food and beverage area.

You will assist guests with purchases, process payments, operate the POS system, and help maintain a clean, efficient workstation while following SOPs and company policies. This role requires 21+ and willingness to work nights, weekends, and holidays in a dynamic casino environment.