Casino Beverage Server: Fast-Paced Guest Focus

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 14,000 - 19,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler, AZ is seeking a guest-facing team member to provide exceptional hospitality in a fast-paced casino setting. The role handles beverage service, answers menu questions, records sales in the POS, and ensures accurate guest payments while maintaining a professional appearance. The position pays $12.15 per hour plus tips.

Closing date is October 6, 2026 at 4:00 PM. Prior hospitality experience and the ability to learn and comply with certifications are

Qualifications

• Experience in fast-paced, high-volume bar/restaurant or nightclub preferred.
• Knowledge of beverage/menu offerings preferred.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Provides quick, attentive, friendly, and professional service to casino guests while communicating clearly.
• Accurately records all sales in this POS system.
• Ensures and collects appropriate guest payment for beverage service.
• Maintains a professional and tidy appearance at all times.
• Educate guests on new technologies on the floor
• Sell in a fast-paced environment using a variety of sales tactics.
• Builds and maintains knowledge of food and beverage offerings to answer questions accurately.
• Maintains a dependable attendance record.

Skills

Guest service

Upselling

Communication

POS knowledge

Education

High School Diploma or equivalent

Tools

POS system

Job description

Gila River Resorts & Casinos in Chandler, AZ is seeking a guest-facing team member to provide exceptional hospitality in a fast-paced casino setting. The role handles beverage service, answers menu questions, records sales in the POS, and ensures accurate guest payments while maintaining a professional appearance. The position pays $12.15 per hour plus tips.

Closing date is October 6, 2026 at 4:00 PM. Prior hospitality experience and the ability to learn and comply with certifications are