Cashier/Receptionist

BMW of Anchorage; Anchorage (AK); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid Holidays & PTO

Disability insurance

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Learning Center

Purchase Discounts

Job summary

BMW of Anchorage is seeking a Service Cashier/Receptionist to greet customers in the service department, answer calls, and process payments. The role includes balancing cash, supporting the Office Manager, and performing clerical tasks.

This position runs Monday–Friday, 8am–5pm, offering opportunities across a growing national network. The ideal candidate has 1–2 years of cashier/receptionist experience, strong customer service skills, and proficiency with CDK and Microsoft Office.

Qualifications

• 1–2 years of cashier or receptionist experience.
• 1+ years in a customer service role.
• Proficient customer service skills over the phone.
• Positive and upbeat personality with strong attention to detail.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Basic knowledge of using CDK dealership software.

Responsibilities

• Greet and assist customers in the service department.
• Answer calls and direct inquiries to the appropriate departments.
• Process customer payments (cash, credit, and digital forms).
• Balance and reconcile cash office accounts and bank deposits daily.
• Support the Office Manager and General Manager with clerical tasks.
• Attend team meetings and scheduled training sessions.
• Perform other basic administrative tasks as assigned.

Skills

Customer service

Cashier experience

Phone etiquette

Administrative support

Tools

CDK

Microsoft Office

Job description

Dealership: L0154 BMW of Anchorage BMW of Anchorage Hiring: Service Cashier/Receptionist Pay: $19 - $21 per HR (DOE) Schedule: Monday - Friday 8am - 5pm

Why Join Our Team?

• Competitive pay and benefits
• Supportive team environment
• Career advancement opportunities across a growing national network
• Ongoing training and professional development
• Be part of a company that values integrity, teamwork, and customer satisfaction

What You'll Do

• Greet and assist customers visiting the service department.
• Answer incoming calls and respond to inquiries Direct phone calls to appropriate departments Process customer payments (cash, credit and other digital forms of payment).
• Balance and reconcile the cash office accounts and bank deposits daily Support the Office Manager and General Manager with general clerical tasks.
• Attend team meetings and scheduled training sessions Perform other basic administrative tasks as assigned

What You'll Bring

• 1–2 years of experience in a cashier or receptionist role.
• 1+ years of experience in a customer service role.
• Proficient customer service skills over the phone.
• Positive and upbeat personality with strong attention to detail Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Basic knowledge of using CDK (automotive dealership software)

Total Rewards

The hourly wage range for this position is $19 - $21. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.

With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Join us as we accelerate towards growth in automotive and beyond!