Cashier & Guest Experience Specialist

Goodwill of Central & Northern Arizona; Prescott (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Life Insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a store team member to lead a positive customer and brand experience, run registers, and process a variety of transactions including complex sales, deletes, and returns. The role supports maintaining sales floor standards and cross-training as needed.

The position emphasizes strong customer service, accurate math, English communication, and adherence to core values of Trust, Collaboration, Engagement, Ownership, and Innovation in a dynamic

Qualifications

• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Processes complex sales transactions including deletes and customer returns.
• Maintains regular and consistent in-person attendance.
• Required to cross train in other positions as business needs.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Skills

Excellent customer service

Excellent math skills

English communication

Age 16+

Background check

English reading

Job description

Goodwill of Central and Northern Arizona is seeking a store team member to lead a positive customer and brand experience, run registers, and process a variety of transactions including complex sales, deletes, and returns. The role supports maintaining sales floor standards and cross-training as needed.

The position emphasizes strong customer service, accurate math, English communication, and adherence to core values of Trust, Collaboration, Engagement, Ownership, and Innovation in a dynamic