Cashier - Food Blue Square Café

Bally’s Corporation; Rock Island (IL); Sur place; USD 17 000 - 24 000; Plein temps

Résumé du poste

Bally's Corporation invites applications for a front-line guest services role in Rock Island, IL. You will deliver superior service by greeting guests by name, ringing in transactions accurately, and keeping work areas clean and organized. Use the InfoGenesis POS system and follow all policies.

This position requires flexibility to work days, nights, weekends and holidays, with potential for varied shifts. A high school diploma is preferred, and you must maintain composure with intoxicated

Qualifications

• Able to work varied shifts (days, nights, weekends, holidays).
• Must be TIPS trained and obtain Bass Card.
• Handle intoxicated guests professionally and safely.
• Provide excellent customer service at all times.
• Read, write, speak and understand English.

Responsabilités

• Develops, maintains a Service Culture delivering superior guest service by all team members.
• Rings in guests accurately per tender, with eye contact and using guest names when possible.
• Keeps work areas clean and organized.
• Follows company policies for revenue handling, banking, and closing out revenue centers.
• Maintains inventory/par levels and supports promotions and events.
• Operates in the InfoGenesis system and supports all duties as assigned.

Connaissances

Shift flexibility

TIPS trained

Excellent customer service

English proficiency

Formation

High School Diploma or equivalent preferred

Outils

InfoGenesis POS

Description du poste

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.


• Ensures department adheres to all regulatory, departmental and company policies and procedures.


• Responsible for completing assigned side work and checklist.


• Responsibilities include ringing in guests in a timely manner and correctly according to tender. Always making eye contact and use the guest name when possible.


• Responsibilities include keeping work areas clean and organized.


• Responsibilities include following company policies related to dealing with received revenue, signing out banks or drawers, and closing out revenue centers.


• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.


• Knowledge of all promotions and events.


• All other duties assigned

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.


• Ensures department adheres to all regulatory, departmental and company policies and procedures.


• Responsible for completing assigned side work and checklist.


• Responsibilities include ringing in guests in a timely manner and correctly according to tender. Always making eye contact and use the guest name when possible.


• Responsibilities include keeping work areas clean and organized.


• Responsibilities include following company policies related to dealing with received revenue, signing out banks or drawers, and closing out revenue centers.


• Use Point Of Sale InfoGenesis systems.


• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.


• Knowledge of all promotions and events.


• All other duties assigned

Environmental Working Conditions

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary

• Target Salary Range $15.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Role requirements

• Able to work varied shifts – i.e. days, nights, weekends and holidays


• Must be able to successfully complete TIPS trained and receive a Basset Card


• Ability to professionally handle situations that may arise due to intoxicated guests


• Excellent customer service skills


• High School Diploma or equivalent preferred


• Operate in mentally and physically stressful situations


• Read, write, speak, and understand English


• Respond to visual and aural cues


• Physically mobile with reasonable accommodations

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.