Cashier & Customer Service Associate

Roche Bros. Supermarkets; Acton (MA); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

Roche Bros. Supermarkets in Acton, MA seeks a friendly Cashier to deliver outstanding customer service at the checkout. You will process transactions accurately, promote a positive store image, and assist customers with a courteous, efficient experience.

The role requires teamwork, integrity, and the ability to follow training protocols, read English fluently, and work a schedule that fits store needs. Retail environment experience is a plus and value on staying vigilant for safety and accuracy.

Qualifications

• Must be passionate about people and committed to customer service excellence!
• Able to work as a team member and interact positively with customers.
• High standard of integrity and reliability.
• Complete e-learnings and department training programs.
• Must read, write, speak, and understand English.

Responsibilities

• Greet and assist customers; provide prompt, courteous service at checkout.
• Record items at correct prices in the correct departments; use training techniques.
• Verify identification for beer and wine purchases where applicable.
• Follow cash handling procedures and maintain acceptable over/short records.
• Assist in bagging orders and ensure nothing is left behind at checkout.
• Report problems or unusual situations to management; participate in shrink control.
• Maintain cleanliness and safety standards in the work area.

Skills

Customer service

Teamwork

English literacy

Cash handling

POS systems

Job description

Roche Bros. Supermarkets in Acton, MA seeks a friendly Cashier to deliver outstanding customer service at the checkout. You will process transactions accurately, promote a positive store image, and assist customers with a courteous, efficient experience.

The role requires teamwork, integrity, and the ability to follow training protocols, read English fluently, and work a schedule that fits store needs. Retail environment experience is a plus and value on staying vigilant for safety and accuracy.