Customer Service Cashier & Quick-Check Expert

Roche Bros. Supermarkets; Clicquot (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Roche Bros. Supermarkets in Massachusetts is seeking a friendly Cashier to process transactions accurately and provide top-notch service. You will greet customers, assist with checkout operations, and maintain a safe, clean work area while promoting a welcoming store atmosphere.

This role requires teamwork, integrity, and reliable attendance. Primary duties include ringing up items, verifying IDs for restricted purchases where applicable, and supporting management with daily tasks.

Qualifications

• Must be passionate about people and committed to customer service excellence.
• Must be able to work as a team member and interact positively with customers.
• Must possess a high standard of integrity and reliability.
• Successful completion of e-learnings and department training programs.
• Must be able to read, write, speak, and understand English.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Promote Roche Bros. image as a service-oriented operation with friendly, courteous customer interactions.
• Collaborate with management and fellow associates to build a strong customer service team.
• Record items at correct prices and departments quickly and accurately.
• Verify identification for beer and wine purchases where applicable.
• Follow cash handling procedures and maintain accurate over/short records.
• Bag customer orders properly and ensure nothing is left behind at checkout.
• Notify management of customer inquiries, price issues, or UPC errors.
• Assist in controlling shrink and monitor security concerns at the checkout.
• Keep work area clean and safe, report hazards to management.
• Adhere to cleanliness, safety, proper food handling, sanitation, and productivity standards.
• Other duties as assigned by management.

Skills

Customer service

Team player

English proficiency

US work authorization

Tools

POS system

Scanner

Cash register

Check scanner

Job description

Roche Bros. Supermarkets in Massachusetts is seeking a friendly Cashier to process transactions accurately and provide top-notch service. You will greet customers, assist with checkout operations, and maintain a safe, clean work area while promoting a welcoming store atmosphere.

This role requires teamwork, integrity, and reliable attendance. Primary duties include ringing up items, verifying IDs for restricted purchases where applicable, and supporting management with daily tasks.