Cashier & Customer Experience Specialist

Spokane Valley Mall; Spokane Valley, Northern (WA, KY); Hybrid; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney at Spokane Valley Mall in Washington seeks a cashier to deliver exceptional customer service and drive sales. You will greet customers, process transactions, and support returns while promoting rewards programs.

You will assist with omnichannel tasks, stock replenishment, and fitting room maintenance, ensuring checkout efficiency and adherence to safety standards. Join a team focused on high performance and customer care.

Qualifications

• Provide outstanding customer service and assist customers with purchases.
• Demonstrate problem-solving to resolve issues and support credit/rewards/gift card programs.
• Aim for high customer satisfaction and strong sales performance.

Responsibilities

• Greet and assist customers, promoting company programs to drive sales.
• Handle checkout processes, returns, and merchandising standards at checkouts.
• Support omnichannel efforts and inventory recovery, including fitting rooms and stock replenishment.
• Adhere to shrink and safety programs and meet performance targets.
• Maintain energy and urgency to improve the customer experience.

Skills

Customer service

Sales oriented

Team collaboration

Tools

POS/Mobile Warrior POS

Job description

JCPenney at Spokane Valley Mall in Washington seeks a cashier to deliver exceptional customer service and drive sales. You will greet customers, process transactions, and support returns while promoting rewards programs.

You will assist with omnichannel tasks, stock replenishment, and fitting room maintenance, ensuring checkout efficiency and adherence to safety standards. Join a team focused on high performance and customer care.