Cashier & Customer Experience Specialist

Rural King; Ohio; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with company match

Associate discounts

Career growth and advancement

Training and professional development

Team-focused work environment

Job summary

Rural King is hiring a Cashier to deliver friendly, accurate service while processing transactions and guiding customers through store programs. You will greet shoppers, handle cash and other payments, and maintain a clean, organized front end.

Join a team that emphasizes People First values, training, and career growth. This role offers practical experience in retail operations and customer relations in a fast-paced environment.

Qualifications

• Customer service or retail experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Comfortable using computers, POS systems, and other technology.
• Ability to accurately handle cash and process transactions.
• Strong attention to detail and ability to follow procedures.
• Ability to remain positive, professional, and flexible in a fast-paced environment.
• Ability to perform repetitive tasks and work effectively as part of a team.
• Reliable, proactive, and willing to learn.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process cash, credit, debit, and other transactions accurately and efficiently.
• Follow company procedures for cash handling, returns, exchanges, layaways, and price disputes.
• Answer customer questions and provide basic product information.
• Educate customers about the Rural King Loyalty Program, RK Visa, and RK Plus Protection Plan.
• Respond to store calls using professional phone etiquette.
• Coordinate with loaders and associates to promptly address customer needs.
• Reconcile registers, complete required paperwork, and maintain accurate records.
• Deactivate EAS devices and spider wraps as needed.
• Maintain awareness of surroundings to help prevent loss and reduce shrink.
• Keep checkout areas, shopping carts, restrooms, and customer service areas clean and stocked.
• Participate in cross-training and support other store departments as needed.
• Use POS systems, computers, telephones, and other office equipment.
• Work collaboratively with store associates to provide a consistent customer experience.
• Participate in training and development opportunities and assist with training new Cashiers as needed.
• Demonstrate Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

POS systems

Teamwork

Interpersonal skills

Tools

POS systems

Cash registers

Job description

Rural King is hiring a Cashier to deliver friendly, accurate service while processing transactions and guiding customers through store programs. You will greet shoppers, handle cash and other payments, and maintain a clean, organized front end.

Join a team that emphasizes People First values, training, and career growth. This role offers practical experience in retail operations and customer relations in a fast-paced environment.