Guest Experience Cashier & Customer Service Pro

JCPenney; Portage (MI); On-site; USD 18,942 - 23,680; Part time

Benefits offered by this job

Employee discount

Medical benefits

401(k) with company match

Paid holidays

Job summary

JCPenney is seeking a Cashier to deliver excellent customer service and drive sales at the checkout. You will handle transactions, assist customers with programs like rewards and credit, and participate in store operations including omnichannel and inventory tasks.

You will be expected to uphold shrink/safety standards and meet performance metrics. Primary responsibilities include greeting customers, processing transactions, and supporting merchandising at checkouts while maintaining high

Qualifications

• Experience in customer service and sales.
• Ability to operate at checkout and POS.
• Follows store policies and safety guidelines.

Responsibilities

• Greet and assist customers, promote store programs and services.
• Complete checkout processes, returns, and sign/merchandising standards.
• Support omnichannel efforts, recovery, inventory, and fitting room tasks.
• Meet shrink, safety, and performance standards as required.

Skills

Customer service

Sales

Communication

Teamwork

Job description

JCPenney is seeking a Cashier to deliver excellent customer service and drive sales at the checkout. You will handle transactions, assist customers with programs like rewards and credit, and participate in store operations including omnichannel and inventory tasks.

You will be expected to uphold shrink/safety standards and meet performance metrics. Primary responsibilities include greeting customers, processing transactions, and supporting merchandising at checkouts while maintaining high