Cashier & Customer Service Associate — Growth & Perks

Floor & Decor Holdings Inc.; Totowa (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation and sick time

Paid holidays

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is hiring a Cashier (Customer Service Associate) to be the primary contact with customers in-store. You will greet customers, process checkout transactions, handle returns, and support store operations to ensure an exceptional experience.

We offer both full-time and part-time roles with pay ranging from $16.02 to $20.20 per hour. Benefits include 401(k) with company match, medical/dental/vision, paid time off, and opportunities for career growth.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Job description

Floor & Decor Holdings Inc. is hiring a Cashier (Customer Service Associate) to be the primary contact with customers in-store. You will greet customers, process checkout transactions, handle returns, and support store operations to ensure an exceptional experience.

We offer both full-time and part-time roles with pay ranging from $16.02 to $20.20 per hour. Benefits include 401(k) with company match, medical/dental/vision, paid time off, and opportunities for career growth.