Cashier & Customer Experience Pro

Floor & Decor Holdings Inc.; Deerfield (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee stock purchase plan

Referral bonus program

Medical, dental, vision insurance

Paid vacation and holidays

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Illinois. You will be the first and last point of contact, greeting customers and processing transactions with a strong emphasis on service and accuracy.

The role includes helping customers with projects, advising on products, and ensuring a positive shopping experience. Positions available include both full-time and part-time options.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about projects, recommend products and excite customers about purchases.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance with safety processes.
• Act and work in a manner consistent with Floor & Decor's core values.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Open and close registers.
• Follow established cash, check, and credit card procedures.
• Answer the telephone according to guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

Skills

Basic math

Customer service

Travel to other stores

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Illinois. You will be the first and last point of contact, greeting customers and processing transactions with a strong emphasis on service and accuracy.

The role includes helping customers with projects, advising on products, and ensuring a positive shopping experience. Positions available include both full-time and part-time options.