Cashier & Customer Experience Associate

Goodwill Industries of Houston; Atascocita (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

Goodwill Houston is seeking a Customer Service Associate to provide high-quality service, process transactions, and help maintain a clean, organized store floor. Responsibilities include greeting customers, operating POS, enrolling them in Loyalty Rewards, promoting Change Round Up, stocking merchandise, following planograms, and ensuring safety and courtesy.

Minimum qualifications include a high school diploma or equivalent, strong math and communication skills, reliable transportation, and

Qualifications

• High school diploma or equivalent preferred.
• Ability to perform basic math functions and handle cash accurately.
• Effective communication and interaction with diverse customers.
• Retail sales experience is preferred.
• Must have reliable transportation.

Responsibilities

• Greet customers and assist with questions to create a positive shopping experience.
• Operate cash registers and POS systems to process transactions accurately.
• Inform customers about Loyalty Rewards Program and help enrollment.
• Promote Change Round Up to support mission services.
• Restock and merchandise according to planograms and store layout.
• Maintain a clean, safe, and organized sales floor and cash wrap area.
• Support safety and security of associates, customers, and property.

Skills

Customer service

Cash handling

Basic math

Communication

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Loyalty programs

Job description

Goodwill Houston is seeking a Customer Service Associate to provide high-quality service, process transactions, and help maintain a clean, organized store floor. Responsibilities include greeting customers, operating POS, enrolling them in Loyalty Rewards, promoting Change Round Up, stocking merchandise, following planograms, and ensuring safety and courtesy.

Minimum qualifications include a high school diploma or equivalent, strong math and communication skills, reliable transportation, and