Customer Experience Cashier & POS Specialist

Goodwill Industries of Houston; Conroe (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Goodwill Houston is seeking a Cashier to provide high-quality customer service, handle transactions, and keep the sales floor organized and welcoming. You will operate electronic cash registers, itemize purchases, and assist customers with questions while supporting a positive shopping experience.

This role includes stocking, merchandising according to planograms, maintaining cleanliness, following safety rules, and contributing to the store's mission under the Donated Goods Program (DGP).

Qualifications

• High school diploma or equivalent preferred.
• Ability to perform basic math functions.
• Ability to communicate effectively with diverse customers.
• Retail sales experience is preferred.
• Must have reliable transportation.

Responsibilities

• Greet customers and assist with questions to create a positive shopping experience.
• Operate POS systems and obtain payment accurately.
• Explain Loyalty Rewards Program benefits and enroll customers.
• Encourage participation in Change Round Up to support programs.
• Move merchandise from processing areas to the sales floor efficiently.
• Arrange new goods per planograms for consistent flow.
• Keep racks and shelves stocked and visually appealing.
• Maintain store recovery standards and perform the 5-Minute Drill.
• Keep the cash wrap area clean and organized.
• Perform housekeeping across sales floor areas and restrooms.
• Support safety and security of associates and customers.
• Perform janitorial duties as needed.
• Report all incidents and injuries immediately.
• Perform other duties as assigned by management.

Skills

Basic math

Effective communication

Retail sales experience

Reliable transportation

Education

High school diploma or equivalent

Job description

Goodwill Houston is seeking a Cashier to provide high-quality customer service, handle transactions, and keep the sales floor organized and welcoming. You will operate electronic cash registers, itemize purchases, and assist customers with questions while supporting a positive shopping experience.

This role includes stocking, merchandising according to planograms, maintaining cleanliness, following safety rules, and contributing to the store's mission under the Donated Goods Program (DGP).