Cashier & Customer Experience Specialist

Goodwill Industries of Houston; Missouri City (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill Houston is hiring a cashier/retail associate to provide high-quality customer service, process payments, and keep the sales floor inviting. You will greet customers, answer questions, and help enroll them in the Loyalty Rewards Program.

You will operate POS devices, maintain clean aisles, stock merchandise, and support loss prevention while following store policies. Reliable transportation is required in a busy thrift store environment.

Qualifications

• A high school diploma or equivalent preferred.
• Ability to perform basic math functions (i.e., addition, subtraction, multiplication, and division).
• Ability to communicate effectively with diverse individuals.
• Retail sales experience is preferred.
• Must have reliable transportation.

Responsibilities

• Greet customers and assist with store operations to create a positive shopping experience.
• Operate electronic cash registers, credit card devices, and POS systems accurately while obtaining payment for customer purchases.
• Inform customers about the Loyalty Rewards Program by explaining its benefits and helping them enroll.
• Promote and encourage customer participation in Change Round Up to support GWH’s mission and program services.
• Move merchandise efficiently and in a timely manner from processing areas to the sales floor area.
• Arrange new goods according to planograms and store layouts to ensure consistent product flow.
• Maintain a full sales floor by keeping racks and shelves stocked, organized, and visually appealing.
• Keep the cash wrap area clean and organized to ensure smooth transactions.
• Perform housekeeping duties across assigned areas and ensure spaces remain clean, safe, and clutter-free.
• Assist in maintaining safety and security of associates, customers, and property.
• Adhere to policies, safety regulations, and driving principles.

Skills

Basic math

Customer service

Cash handling

Retail support

Education

High school diploma or equivalent preferred

Job description

Goodwill Houston is hiring a cashier/retail associate to provide high-quality customer service, process payments, and keep the sales floor inviting. You will greet customers, answer questions, and help enroll them in the Loyalty Rewards Program.

You will operate POS devices, maintain clean aisles, stock merchandise, and support loss prevention while following store policies. Reliable transportation is required in a busy thrift store environment.