Cashier

The Home Depot; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations and ensure fast, friendly, accurate checkout service. The role involves assisting cashiers, monitoring Self-Checkout, and helping to minimize shrink while maintaining safety and policy adherence.

Ideal candidates have 1+ years of cashier experience, strong customer service skills, and the ability to coach and train team members in a busy retail environment.

Qualifications

• 1+ years of cashier experience preferred.
• Strong customer service and communication skills.
• Ability to operate POS system and handle transactions accurately.

Responsibilities

• Assist in directing cashiers and uphold checkout efficiency.
• Provide first level escalation for customer issues and inquiries.
• Support supervision, coaching, and training of Front End Associates.

Skills

Cashier experience

Customer service

POS knowledge

Tools

POS System

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.