Cashier

The Home Depot; Hilo (HI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Hawaii is seeking a Head Cashier to manage front-end operations, ensuring fast, friendly, accurate and safe service for every customer.

This role processes checkout and returns, oversees Self-Checkout, and supports training of new cashiers, while helping to minimize shrink and maintain standard procedures. The Head Cashier provides guidance to cashiers and may assist in price checks and supervisory tasks.

Qualifications

• Head Cashier preferred with 1+ years of cashier experience.

Responsibilities

• Provide fast, friendly, accurate and safe service to customers.
• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Escalate customer issues to supervisor as needed.
• Assist in supervision, coaching and training of other Front End Associates.

Skills

Cashier experience

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.