Cashier

The Home Depot; Florida City (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations at our Florida City location. You will oversee cashier activity, ensure fast, friendly, and accurate service, and keep the Self-Checkout area running smoothly for customers.

In this role, you will supervise, coach and train Front End Associates, handle price checks, POS transactions, and markdowns, and escalate customer issues as needed. The ideal candidate has 1+ years of cashier experience.

Qualifications

• Experience in providing customer service and handling transactions.
• Head Cashier candidate should have 1+ years of cashier experience.
• Ability to supervise, coach and train other Front End Associates.

Responsibilities

• Process Checkout and Return transactions and assist Self-Checkout area.
• Provide fast, friendly, accurate, and safe service.
• Escalate issues and coach cashiers and new staff.

Skills

Customer service

Cashier experience

Coaching/mentoring

POS knowledge

Tools

POS system

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.