Cashier

The Home Depot; Providence (RI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Providence, RI is seeking a Head Cashier to lead the Front End team, ensuring fast, friendly and accurate service at Checkout and Returns. The Head Cashier coordinates price checks, markdown approvals, and supervises cashiers in Self-Checkout areas.

Responsibilities include coaching new cashiers, handling customer issues, and maintaining store policies to minimize shrink while maximizing selling opportunities through informed service.

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Escalate customer issues and assist in supervising and training Front End Associates.

Skills

Cashier experience

Customer service

POS transactions

Coaching & training

Job description

Job Description

Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.