Cashier

The Home Depot; Hermiston (OR); On-site; USD 24,000 - 32,000; Full time

Job summary

The Home Depot in Hermiston, Oregon seeks a Head Cashier to lead front-end operations, delivering fast, friendly service with accurate checkout and returns. This role supports cashiers and maintains the Self-Checkout area, ensuring policy compliance to minimize shrink.

The Head Cashier coaches staff, coordinates price checks, and oversees POS transactions across all registers and self-checkout areas, driving a smooth customer experience.

Qualifications

• Head Cashier preferred with 1+ years of cashier experience.
• Cashiers provide fast, friendly, accurate and safe service.
• They process Checkout and/or Return transactions.
• They follow all policies and procedures to minimize shrink.

Responsibilities

• Position Cashiers and support them by expediting price checks.
• Approve POS transactions and markdowns for mainline, Self-Checkout, Returns, Pro Desk, Special Services and Tool Rental.
• Provide first level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates and new Cashiers.

Skills

Cashier experience

Customer service

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.